Social Media Revolution 2013

Social Media Revolution 2013

Social Media Revolution 2013

Last version of the world's most watched social media video series "Social Media Revolution. Written best selling author Erik Qualman (Socialnomics, Digital Leader, Alex Azure, Forbidden Door). Dernière version de la vidéo sur le social média la plus visionnée au monde. Réalisée par l"auteur de Best-Seller Eric Qualman (Socialnomics, Digital Leader, Alex Azure, Forbidden Door) "MDT Music"

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10 Customer Service Skills Every Call Center Agent Should Have

Call center agents are on the front lines of customer service, entrusted with the demanding task of pleasing and appeasing customers. With a myriad number of situations that may arise in a customer service exchange, agents need to be versatile and equipped with a strong skill set to handle the complexity of the job. Here are ten customer service skills...
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