Social Media Revolution 2013

Social Media Revolution 2013

Social Media Revolution 2013

Last version of the world's most watched social media video series "Social Media Revolution. Written best selling author Erik Qualman (Socialnomics, Digital Leader, Alex Azure, Forbidden Door). Dernière version de la vidéo sur le social média la plus visionnée au monde. Réalisée par l"auteur de Best-Seller Eric Qualman (Socialnomics, Digital Leader, Alex Azure, Forbidden Door) "MDT Music"

By Vocalcom

Part 1 - 10 Quick, Need-to-Know Facts for Call Center Survival

Marshaling and making use of their call center’s resources is always at the top of any call executive’s mind. The day-to-day scheduling of call center agents, the timely answering of customer calls and the proper management of employee downtime, known as the “Intraday Management” of the call center, were the focus of questions put to call center executives to help...
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