Splitting Credit for an Opportunity Across Your Team

Splitting Credit for an Opportunity Across Your Team

Splitting Credit for an Opportunity Across Your Team

Learn how to add revenue and overlay splits to opportunities. The results roll up to pipeline reports so you can quickly track your team's progress. Please leave a comment, and share the video if you found it helpful!

By Vocalcom

Social Media: A Core Business Element for Contact Center Success

Customer experience management is critical to a company’s success. A large part of this involves tailoring service programs to incorporate channels of communication based on individual customer’s preferences. One such channel is social media – and it’s becoming increasingly popular. In a recent survey commissioned by market research firm Aberdeen Group on trends impacting contact center services, it was found...
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