Spring '15 - Community Cloud

Spring '15 - Community Cloud

Spring '15 - Community Cloud

Join our Product Management team for a look at all things Spring '15 for Communities, Chatter and Files.

By Vocalcom

4 Ways to Provide Stellar Automated Customer Service

The landscape of customer service is constantly evolving due to rapidly changing technologies and constant consumer demand for timeliness. While customers value thorough responses to their inquiries, swift answers are key to winning their loyalty. Econsultancy states that 82% of consumers say the number one factor that leads to a great customer service experience is having their issues resolved quickly. Furthermore,...
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