Spring '15 - Data.com Duplicate Management

Spring '15 - Data.com Duplicate Management

Spring '15 - Data.com Duplicate Management

Join Ali Sadat to hear all about Duplicate Management .. this is one of the top features in Spring '15 and the number 2 idea of all time in the Idea Exchange.

By Vocalcom

PCI DSS Compliance Increasingly Important as Call Center Security Concerns Grow

The call center industry is certainly no stranger to security concerns. The thought alone of security going awry is distressing enough to keep any call center manager or decision-maker on his or her toes. This burdensome thought, however, can become a daily reality when your contact and customer service staffers are outsourced to countries overseas. Locations like Nicaragua and the...
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