Spring '15 - Process Builder

Spring '15 - Process Builder

Spring '15 - Process Builder

Join Shelly Erceg to hear all about Process Builder, one of the hottest new features in Spring '15

By Vocalcom

Latin American Contact Center Market Has a Lot to Look Forward To

The contact center industry has long been one of the world’s most vital, boasting the ability to connect through phone—and later e-mail, chat and social media messaging—making it ideal for distributing service centers throughout the world. The latest market to fully utilize the benefits of call center software has been Latin America, where $315 million of market earned revenues were...
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