Spring '15 - Process Builder

Spring '15 - Process Builder

Spring '15 - Process Builder

Join Shelly Erceg to hear all about Process Builder, one of the hottest new features in Spring '15

By Vocalcom

10 Steps to Customer Satisfaction with Live Chat

With the ever-increasing popularity of live chat as a channel for customer service and sales acceleration, brands are poised to deliver a great customer experience on this channel. Numerous studies have shown that live chat preference varies greatly with age—millennials tend to prefer it more than consumers over the age of 35—but studies have shown that over half of consumers...
View Full Article