Spring '15 - Service Cloud: Macros and Case Feed enhancements

Spring '15 - Service Cloud: Macros and Case Feed enhancements

Spring '15 - Service Cloud: Macros and Case Feed enhancements

Join Clement Tussiot as he introduces Macros and takes you through the case feed enhancements in Spring '15.

By Vocalcom

10 Tips to Reduce Customer Churn: Part 1

As most any business knows, customers have choices when it comes to the products and services they want. When they choose your brand, it’s both a privilege and a responsibility: a privilege to gain new business and be chosen over a competitor, and a responsibility to prove to these customers that their choice is justified. Such a challenge can be...
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