Spring '15 - Service Cloud: Social Customer Service

Spring '15 - Service Cloud: Social Customer Service

Spring '15 - Service Cloud: Social Customer Service

Join Brett Weigl to hear about what's new in Spring '15 for Social Customer Service

By Vocalcom

5 Ways a CRM Solution Can Supercharge the Contact Center

In the modern age, brands are inundated with data from their customers. The rise of omnichannel business practices has made it more complex than ever for brands to effectively manage the numerous kinds of data they obtain from their customers, from contact information to sales history to long customer service interactions. Brands therefore need access to data-rich software which may...
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