Spring '15 - Service Cloud: Social Customer Service

Spring '15 - Service Cloud: Social Customer Service

Spring '15 - Service Cloud: Social Customer Service

Join Brett Weigl to hear about what's new in Spring '15 for Social Customer Service

By Vocalcom

Getting More Out of Customer Service

If you still consider your customer service center a cost center, it’s time to think again. Research shows that customers will spend more with a company that gives exceptional service—as much as 13 percent more. So, when you’re creating your next customer service strategic plan, factor in some revenue growth. Here are a few suggestions that may help jumpstart the...
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