Steve Jobs hammers Michael Dell (1997)

Steve Jobs hammers Michael Dell (1997)

Steve Jobs hammers Michael Dell (1997)

Rare footage showing a masterful and vengeful Steve Jobs. Following Michael Dell's recent comment where he stated he'd Shut down Apple and give the money back to the shareholders, Steve Jobs went all-in on Dell. Help us caption & translate this video! http://amara.org/v/FOaB/

By Vocalcom

7 Essential Skills Every Call Center Agent Should Master

The definition of great customer experience may be evolving everyday, but one point remains the same: Skilled agents are always essential. As customers continue to demand authentic and humanized experiences, every brand needs to ensure that its call center agents have the proper skills to deliver excellent service. Here are seven skills every agent, through proper training, should master for...
View Full Article