Steve Jobs hammers Michael Dell (1997)

Steve Jobs hammers Michael Dell (1997)

Steve Jobs hammers Michael Dell (1997)

Rare footage showing a masterful and vengeful Steve Jobs. Following Michael Dell's recent comment where he stated he'd Shut down Apple and give the money back to the shareholders, Steve Jobs went all-in on Dell. Help us caption & translate this video! http://amara.org/v/FOaB/

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Chat Bots: Automated Service Meets the Human Touch

Many brands these days count personalization as a top priority in customer experience. Customers value their time and look for efficiency, yet they still want experiences tailored to their needs. Automated service delivered through such technologies as IVR and click-to-chat buttons can ensure efficiency, and the prospect of connecting to an agent provides the human touch that customers continue to...
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