Strategic Planning In The Age Of The Customer

Strategic Planning In The Age Of The Customer

Strategic Planning In The Age Of The Customer

Focusing your strategic planning to be centered around the customer is the only competitive advantage in the Age of the Customer. Forrester VP, Research Strategy, Kyle McNabb shares insights into how many executives believe this and how to make the shift. Learn more about what it means to be customer obsessed: https://solutions.forrester.com/age-of-the-customer

By Vocalcom

Have You Ever Considered Outsourced Telemarketing?

Many corporations and individuals are relying on others to take care of certain tasks, with the main effort behind this being to conserve resources. However, “resources” does not necessarily mean finances and funds; today, it now includes the elements of time and energy, as well as money. In the context of customer service and telemarketing software, some companies find that...
View Full Article