Stronger Together: A Microsoft Dynamics and Office 365 partnership that wins more business

Stronger Together: A Microsoft Dynamics and Office 365 partnership that wins more business

Stronger Together: A Microsoft Dynamics and Office 365 partnership that wins more business

Danish Microsoft partners Dynateam & IT Relation work together to offer fantastic CRM and O365 small & medium business solutions to their customers, achieving more success and delivering excellent customer service. To learn more about Microsoft Dynamics solutions for small and medium businesses, visit http://www.microsoft.com/en-us/Dynamics/small-midsize-business.aspx.

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5 Ways to Use IVR Systems to Drive Great Customer Experiences

Automated customer service is increasingly becoming the future of customer experience. As customers continue to seek timesaving options that still deliver efficient service, brands are challenged to meet such demand with advanced technology and optimized contact center practices. One such practice is the adoption of IVR systems, or interactive voice response, which are essentially telephony menu systems that use either...
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