Student Impressions of FIELD 2014

Student Impressions of FIELD 2014

Student Impressions of FIELD 2014

Each January, over 900 first-year MBA students from Harvard Business School travel to various locations worldwide to develop new product or service concepts for global business partners. Watch student teams working on the ground in-country, and hear what they have to say about the power of field-based learning, the opportunity to apply classroom lessons to the real world, and what they will take away from the FIELD 2 experience.

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Battle of the Cloud Contact Center

As contact centers increasingly rise to the cloud, a move for your business may feel inevitable. Before you make the jump, though, there is an important choice to make: Do you want your cloud contact center to be public, private or hybrid? While each option allows those in your company to enjoy simultaneous access to your most vital and useful...
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