Student Perspective: Anna King (MBA 2015)

Student Perspective: Anna King (MBA 2015)

Student Perspective: Anna King (MBA 2015)

Appreciative of her two-year experience at Harvard Business School, Anna King reflects on the community and close relationships she’s established, and her hopes for the future.

By Vocalcom

6 Ways Mobile is Transforming Customer Experience

In the past few years, mobile customer experience has often been cited as one of many priorities brands should consider when optimizing customer engagement practices. However, the recent trend of conversational commerce has put mobile customer experience under the spotlight, as customer habits increasingly show a demand for fully optimized customer engagement on the go. A Nielsen study found that...
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