Student Perspective: Juan Eyzaguirre (MBA 2015)

Student Perspective: Juan Eyzaguirre (MBA 2015)

Student Perspective: Juan Eyzaguirre (MBA 2015)

A joint degree student in the MPA/ID program with the Harvard Kennedy School, Juan reflects on what’s most important to him here at Harvard Business School and his plans to return with his wife to Chile after graduation.

By Vocalcom

Predictive Dialers and CRM: A Winning Combination for Sales Acceleration

When it comes to sales, timing is everything. Reaching out to the strongest leads is essential, but knowing when to make contact with them is critical to making the sale. Time is equally valuable in the contact center: Agents and managers alike are always looking for ways to work efficiently without compromising the quality of the customer experience. Many companies...
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