SU Summit Spain (students&future)

SU Summit Spain (students&future)

SU Summit Spain (students&future)

It´s been an amazing two days here at the #SUSummit Spain. Singularity University invited a large number of students to ensure they get started to the future. In person they questions to Raymond, Rob, Daniel, Nigel... After yesterday, everybody seems so positive about the future. That is the essence of this event! More at http://singularityu.org/global/summits/

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How to Choose the Right Social Media Platform For Your Call Center Goals

Today’s more advanced contact center offerings boast seamless and intuitive social media support, but that doesn’t mean they are necessarily easy for a contact center manager to leverage. Social media is not a one-size-fits-all type of strategy and, accordingly, neither is the type of social media you leverage to meet you contact center goals. Here are some tips and tricks...
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