Summit Europe 2014: A Great First Day So Far...

Summit Europe 2014: A Great First Day So Far...

Summit Europe 2014: A Great First Day So Far...

Summit Europe 2014: A Great First Day So Far...

By Vocalcom

60 Percent of Commercially Successful Innovations Come From Your Customers

It’s easy to lose sight of the individual when dealing with a customer who contacts your call center. Earlier, we’ve talked about the different ways in which to pleasantly surprise your call center customer, thus enriching his or her experience and making any exchange for an agent as pleasant as possible. Let’s now take a look at three more call...
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