Supercharge Customer Data with Code Halos

Supercharge Customer Data with Code Halos

Supercharge Customer Data with Code Halos

How do you turn the data that swirls around us from every digital interaction into competitive advantage -- to create new products, to arm your salespeople, and to drive a better customer experience? As industries are undergoing existential shocks at the hands of technology-driven upstarts, these questions are core curricula for every exec. Join us to hear best practices and practical examples of how to leverage these “Code Halos” (aka digital fingerprints) to stand apart from the crowd.

By Vocalcom

The Power of Live Chat for Online Customer Service

In this modern age of quick, convenient, on-the-go communication, customer service is constantly adapting to new consumer needs. With the steady rise in smartphone use and growing sophistication of omnichannel business practices, live chat is proving to be a winning channel in the domain of customer service. Also known as webchat, live chat may be implemented as text, audio, or...
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