T-Mobile Goes Digital: A Disruptor's Approach to Mobile Transformation

T-Mobile Goes Digital: A Disruptor's Approach to Mobile Transformation

T-Mobile Goes Digital: A Disruptor's Approach to Mobile Transformation

Every industry is going through a disruption. Today, there is a digital expectation from consumers, and companies must transform the way they market, sell, and service to stay relevant. Join Bluewolf CEO and T-Mobile leadership in a unique format as we deep dive into the lessons learned around unleashing their business from outdated technology to driving their mobile workforce. In order for T-Mobile to rewrite the rules of mobile, they needed to take an inside-out approach to digital transformation. From senior executives to front line sales, step into the world of one of the most disruptive providers as they show you how the best go digital from web to tablet.

By Vocalcom

Get to Work! Retain More Customers With This Simple Four Step Process

Call center interactions involve more than just having the ability to speak with customers. It also involves the ability to effectively answer inquiries, resolve concerns and consistently deliver valuable, top-quality performance. The importance of this is pretty self-explanatory; many customers will stop doing business with a company strictly due to a poor customer service experience. In fact, 89 percent of...
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