Taking VoC to the Next Level

Taking VoC to the Next Level

Taking VoC to the Next Level

In this Take 30 with 1to1 Media webcast, Ingrid C. Lindberg, chief customer experience officer at Prime Therapeutics, shares best practices for creating a fully developed VoC program, including recommendations for connecting the dots to the financial value that can be achieved.

By Vocalcom

Just How Many Companies Are Confident in the Cloud?

As more companies begin to look to what the near future and the New Year will bring, a common theme is beginning to emerge: they are all recognizing the benefits of cloud adoption. Enterprises are clearly growing more confident in the cloud’s abilities to serve their needs, as evidenced by new research revealed by KPMG. The research shows that an...
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