TATA Click2RTC Remote Insurance Assistant powered by SightCall

TATA Click2RTC Remote Insurance Assistant powered by SightCall

TATA Click2RTC Remote Insurance Assistant powered by SightCall

Visual communication is at its most effective today and with Click2RTC, as an insurer you will be able to provide quick and reliable remote assistance through visual engagement. It will not only reduce claim time but also enable real-time support interaction which will improve customer loyalty and customer experience.

By Vocalcom

Teaching Compassion to Achieve Satisfactory Call Resolution

There’s nothing that calms an upset customer more than genuine compassion. For instance, “I’m so sorry that happened to you” or “I apologize, let me take care of that for you” can oftentimes be the remedy to a fuming person on the other end of the line. Call center reps must have a thick skin because they deal with rejection...
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