Teenage Drug Dealer Turns Life Around with Microsoft Tech

Teenage Drug Dealer Turns Life Around with Microsoft Tech

Teenage Drug Dealer Turns Life Around with Microsoft Tech

Microsoft technology helped a teenage drug dealer in Brazil turn around his life and ultimately the lives of thousands of others. It's one of many stories that highlight Microsoft's far-reaching impact in Latin America.

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Need-to-Know Mobile Usage Statistics for Strengthening Contact Center Engagement

Mobile technology continues to advance, break barriers and redefine the state of customer service and engagement for the hyper-connected contact center. Managers need to be constantly aware of the ever-changing mobility landscape and the ways in which they can improve their offerings in order to achieve higher satisfaction rates. In light of this, leading industry research firm Pew Internet revealed...
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