Testimonial from AIMIA Proprietary Loyalty Singapore

Testimonial from AIMIA Proprietary Loyalty Singapore

Testimonial from AIMIA Proprietary Loyalty Singapore

Interviewee: Chen Peng, General Manager, AIMIA Proprietary Loyalty Singapore

By Vocalcom

Part 1 - A Blueprint for Your Future Unified Contact Center

While staffing your call center with capable, intellectual and goal-oriented agents is without a doubt important, today, you no longer have a competitive edge if your agents solely boast superior call management skills. Nowadays, you need to have an intelligent contact center supported by best-in-breed call center software capable of handling every type of customer request – no matter the...
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