Testimonial from Fraunhofer [email protected]

Testimonial from Fraunhofer IDM@NTU

Testimonial from Fraunhofer [email protected]

Interviewee: Dr Antonio Feraco, Assistant Director of Technology, Transfer and Innovation, Fraunhofer [email protected]

By Vocalcom

Three Lessons Learned from an Obamacare Call Center

Call center solutions are employed in a variety of capacities, and the state-based health insurance system is no exception. Given the recent government changes in policies and coverage, there is no doubt that the customers of these services (the hundreds of thousands of them) are going to have great questions and necessitate more interaction with service providers. So when we...
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