The Art of Social Media: Power Tips for Power Users

The Art of Social Media: Power Tips for Power Users

The Art of Social Media: Power Tips for Power Users

Listen in to Guy Kawasaki, best-selling author and chief evangelist at Canva, as he teams up with the "best social media person" he's ever met, Peg Fitzpatrick, to offer The Art of Social Media: Power Tips for Power Users, the one essential guide you need to get the most bang for your time, effort, and money. Guy and Peg present a bottom-up strategy to produce a focused, thorough, and compelling presence on the most popular social media platforms.

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Research Shows Millions in Savings With Online Self-Service Approach

Research shows that the financial benefits of implementing online self-service for contact center customer service are insurmountable. Don’t get us wrong, multi-channel customer service is touted as being the future of the contact center, but sometimes, customers inevitably want to serve themselves. So, what better way to handle their inquiries than online? If your customers are misusing or abusing your...
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