The Circle of Trust at UL

The Circle of Trust at UL

The Circle of Trust at UL

UL rigorously tests the safety of things we use each day, from lamps to laptops. The 120-year-old company is in the midst of a digital revolution, and has called on Microsoft to help improve productivity, communication, collaboration and security. Consumers and companies worldwide trust UL, and now UL trusts Microsoft. Learn more at http://news.microsoft.com/stories/people/ul.html

By Vocalcom

The Call Center is Here to Stay

When a customer has an urgent question or complaint, nothing is more irritating than reaching a voice recording, or in other words, being placed on hold. In fact, 79 percent of consumers prefer to speak to another person over the telephone over any other method of communication when trying to reach a customer service center. For this reason, phone support...
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