The Connected Financial Services Customer Experience

The Connected Financial Services Customer Experience

The Connected Financial Services Customer Experience

Video Expert -- Personalization in an era of Banking Self Service

By Vocalcom

6 Simple Ways to Personalize Customer Relationships

If relationships are personal by nature, what does that mean for your customer relations? Quite simply, today’s customers seek authentic connections with brands that make them feel like valued individuals. It’s not enough to treat them kindly—they expect your company to understand their needs and deliver the products and services they actually want. According to Monetate, 79% of organizations that...
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