The Daily Buzz: Thursday, October 16

The Daily Buzz: Thursday, October 16

The Daily Buzz: Thursday, October 16

Catch all of the highlights from Salesforce LIVE at Dreamforce on Thursday, October 16th, 2014.

By Vocalcom

Approaching Multi-Channel Customer Service the Right Way

Your customers have been talking. Do you want to know what they’re saying? Research shows that a lot of it has to do with multi-channel service – and why your customers need it. In fact, Forrester recently blogged about the explosion of servicing and engaging customers over multiple, innovative channels. Even more, recent research is showing that a disruption across...
View Full Article