The Importance of Mobile and Big Data to Autonation

The Importance of Mobile and Big Data to Autonation

The Importance of Mobile and Big Data to Autonation

Alan Stejskal discusses some of the top priorities for Autonation during Forrester's Technology.

By Vocalcom

What Customer Service Improvement Projects Are You Prepared to Undertake?

Research is now showing that call center managers and decision makers are being more selective than ever when it comes to what customer service improvement projects they’re willing to undertake. This is pretty understandable; so far in 2013, there have been a multitude of top trends and opportunities made available that can help companies craft a solid roadmap for success,...
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