The minefield of compliance in the customer contact industry

The minefield of compliance in the customer contact industry

The minefield of compliance in the customer contact industry

Dick Bourke from Scorebuddy talks to us about the minefield that is compliance at Customer Contact Expo 2014.

By Vocalcom

Broadening Employees' Perspectives to Improve Business Strategies

To effectively develop a business, there is the indisputable need for change and evolution. This evolution should reflect your business’ overall road map, because no matter how successful the business plan, it too needs reevaluated from time to time. One aspect to consider is the way that an enterprise’s separate business units work together. While it is common for units...
View Full Article