The new MacBook - Design

The new MacBook - Design

The new MacBook - Design

To create the new MacBook, every fundamental element of the notebook had to be completely reimagined. With an all-new keyboard, ultrathin 12-inch Retina display, force-sensing trackpad, and revolutionary new battery technology, this is more than just a new notebook. It’s the future of the notebook. http://apple.co/macbook

By Vocalcom

Giving a New Meaning to the Customer Experience

As call center agents know, there is a lot more to customer service than merely picking up the phone and going through the motions. Agents need to be in tune to basic cultural and geographic sensitivities. For foreign agents who are not completely immersed in a country’s culture, however, this can be very difficult—especially if you operate on a 12-hour...
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