The opportunities and commercialisation of big data - Netherlands Customer Festival 2014

The opportunities and commercialisation of big data - Netherlands Customer Festival 2014

The opportunities and commercialisation of big data - Netherlands Customer Festival 2014

Keynote interviews: The opportunities and commercialisation of big data: Profiling and loyalty without making the customer feel uncomfortable Alex Bloemendal, Country Manager Netherlands, Travix Jens Waaijers, Director Customer Centric Selling, bol.com Netherlands Customer Festival 2014

By Vocalcom

What is a Predictive Dialer?

When it comes to the call center, the predictive dialer has proven that it’s worth its weight in gold…but what exactly is it and how does it work? The Importance of Predictive Dialers Picture for a moment a maze. Upon entering, you find yourself lost thanks to its abundance of paths and obstacles precluding you from reaching your final destination....
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