The Reality Of Digital Transformation

The Reality Of Digital Transformation

The Reality Of Digital Transformation

Martin Gill keynoting at Forrester's Forum for eBusiness & Channel Strategy Professionals and urges the importance of realizing that a successful digital transformation requires more than a written strategy.

By Vocalcom

How Travel Agencies Can Leverage a Unified Digital Call Center

Travel agencies can either be a customer’s best friend or worst enemy. Snagging that last minute flight or booking hotel rooms for vacations can oftentimes be a stressful process. Because of this, it can unfortunately be associated as something that your customers just want to get done and over with. However, with the right solution, you can take your customers...
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