The Reality Of Digital Transformation

The Reality Of Digital Transformation

The Reality Of Digital Transformation

Martin Gill keynoting at Forrester's Forum for eBusiness & Channel Strategy Professionals and urges the importance of realizing that a successful digital transformation requires more than a written strategy.

By Vocalcom

The Importance of Tailoring Cross-Platform Consistency

For years, enterprises been abandoning the traditional brick and mortar setup and extending their service to include more than the telephone. Today, businesses exist across multiple channels and can provide multiple experiences. Now, the many unique faces of a business – brick and mortar, telephone, Internet and mobile – can co-exist. The importance of all of these platforms seamlessly and...
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