The Salesforce Conversations with Peter Schwartz & Arianna Huffington

The Salesforce Conversations with Peter Schwartz & Arianna Huffington

The Salesforce Conversations with Peter Schwartz & Arianna Huffington

Join Peter Schwartz, SVP, Strategic Planning, Salesforce as he welcomes Arianna Huffington, Chair, President, Editor-in-Chief, Huffington Post Media Group , into the Salesforce LIVE Studio for a chat about the future of the media.

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Top Must-Haves for Your Multi-Channel CRM Software

We’ve said it before and we’ll say it again: Your customers want instant gratification, and they want to be easily serviced through the channel of their choosing. In fact, according to industry analyst Ovum, nearly three-quarters of consumers today use three channels or more when accessing customer service. “Your customers aren’t just calling anymore. They are e-mailing, they are chatting,...
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