The Salesforce Developer Keynote

The Salesforce Developer Keynote

The Salesforce Developer Keynote

Mobile and connected apps are here. The best apps are updated and released weekly, not montly. The need to iterate fast requires new ways for developers to work and collaborate, as well as, new tools and frameworks for them to use. Join Adam Seligman, VP of Developer Relations, and the rest of the Salesforce developer community as we show you how to create, and iterate on, apps on the Salesforce1 Platform faster than ever before.

By Vocalcom

Social Media and Your Contact Center: What You Need to Know

Whether contact center managers like it or not, social media is becoming a huge part of what every contact center needs to utilize in order to be successful. More statistical evidence is showing just how important social media continues to be; 81 percent of survey respondents noted that their friends’ social media posts directly influence their purchase decisions, for instance....
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