The Search Warrant Case: Consequences for Digital Privacy

The Search Warrant Case: Consequences for Digital Privacy

The Search Warrant Case: Consequences for Digital Privacy

On December 15, 2014, a coalition of business, media, civil society and academic experts joined Microsoft in raising concerns about privacy protections for information stored in the cloud. To learn more, visit http://www.DigitalConstitution.com.

By Vocalcom

Utilizing Common Smartphone Features to Inform Contact Center Clients

In running a contact center, it is important to realize how customers most frequently utilize their time. By knowing how the customer lives, the organization can more effectively reach out and connect to the customers that they serve. One interaction that cannot be ignored is using the “contact center” that the customer has at their immediate disposal—their smartphone. In an...
View Full Article