The State of WebRTC

The State of WebRTC

The State of WebRTC

Learn about the state of WebRTC from Jim Machi from his keynote speech at WebRTC Expo V.

By Vocalcom

5 Steps to Turn Around a Poor Customer Service Experience

Happy customers are often willing to show their gratitude, with many turning to social media to show their contentment with a brand. In an ideal situation, such a customer becomes a brand advocate and loyal in the long-term. But the reality remains that no brand is perfect, and every customer is a human being subject to frustrations and expectations that...
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