The Truth about the power of SAP HANA

The Truth about the power of SAP HANA

The Truth about the power of SAP HANA

Steve Lucas, President, Platform Solutions at SAP SE, shares the facts about SAP HANA and invites you to innovate together with SAP for a new future. For more info, please visit: http://hcp.sap.com/index.html

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Consumer Tablet Usage Signals Need for Multi-Device Customer Service

Today, it’s not uncommon for people to own multiple devices. In fact, the average U.S. subscriber owns 1.57 mobile devices. That being said, it’s paramount that today’s call center solutions can support customers’ devices of choice – especially tablets, as recent data shows that the percentage of tablets shipped will continue to skyrocket. According to research firm Forrester, 60 percent...
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