Three Themes for Transformation: Simplify, Reinvent, and Unify

Three Themes for Transformation: Simplify, Reinvent, and Unify

Three Themes for Transformation: Simplify, Reinvent, and Unify

President of Digital and CMO at Walgreens Co. Sona Chawla discusses the three themes Walgreens is embracing to transform itself into a company ready to succeed in the age of the customer.

By Vocalcom

5 Tips for Collecting Customer Feedback

Understanding how customers feel about a brand can be a challenging task. From social media to word of mouth, customers always have an opinion of the brands they engage with, whether good or bad. And as any company knows, these opinions are critical to improving customer service and driving brand growth. But just how can companies collect feedback efficiently for...
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