Tips for choosing the right cloud contact centre for your business

Tips for choosing the right cloud contact centre for your business

Tips for choosing the right cloud contact centre for your business

Jason Roos, Technical Sales Manager, Cirrus has some handy tips for organisations searching for the right cloud solution to suit their needs.

By Vocalcom

Over Half of Contact Center Managers Feel There is No Need for Multi-Channel Service

Customers continue to crave a broader set of reliable service channels. They want to use the kind of channels that they’re using in their personal lives. This fact has been made clear over the years, but then why is it that some businesses do not comply? As one of today’s most trusted providers of multi-channel customer service solutions, we’ve decided...
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