Top tips for choosing the right cloud contact centre for your business

Top tips for choosing the right cloud contact centre for your business

Top tips for choosing the right cloud contact centre for your business

Jason Roos, CEO of Cirrus, had a chat with us at Customer Contact Expo 2014 and he had some very handy tips for choosing the right vendor to take your business into the cloud.

By Vocalcom

Congratulations, You're (Mobility) Engaged!

Mobile is the greatest engagement tool to come along since the invention of the Internet. Why? Because it allows you to go everywhere your customers go and interact with them at any time and in any place deemed appropriate by both parties. For instance, you can tweet or text a discount code to a customer you’ve been speaking with who...
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