Top Tips for Contact Center Demo 2014

Top Tips for Contact Center Demo 2014

Top Tips for Contact Center Demo 2014

ICMI's Senior Analyst, Justin Robbins, shares a few tips for making the most of your time at ICMI’s Contact Center Demo & Conference | Nov 3-5, 2014.

By Vocalcom

Why Do I Need a Hosted Call Center?

The phone has not stopped ringing and you are getting frustrated. As your customers increasingly share in this frustration, there is not much that you can do other than take one phone call at a time. By the end of the day, you are left feeling as if not much was accomplished. Call center representatives should never have to feel...
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