University of Amsterdam Customer Testimonial Video

University of Amsterdam Customer Testimonial Video

University of Amsterdam Customer Testimonial Video

After migrating the SAP Business Warehouse application and SAP Business Suite applications to SAP HANA, reports run four times faster. The platform also set the stage for IT enhancements using mobile solutions that would streamline student and faculty communication via mobile device. With SAP HANA, the University of Amsterdam now has the speed it needs to drive continuing student success.

By Vocalcom

Your Customers Give You Plenty of Data: Are You Using It?

Jack has the same problem every time he dials into a customer contact center. Since he struggles to speak English, he can’t always understand the customer representative or automated list being offered. Oftentimes, as a result, he finds himself hanging up or being connected to the wrong department. Needless to say, it’s an incredibly frustrating experience. So, imagine how good...
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