USG: Going Beyond CRM to Build a Better Future

USG: Going Beyond CRM to Build a Better Future

USG: Going Beyond CRM to Build a Better Future

USG wanted to move faster, and to be more agile through the Salesforce1 platform. With the help of PwC, USG was able to quickly build innovative apps that helped move the business forward.

By Vocalcom

Where Will Your Call Center be Three Years from Now?

What does it take to drive your call center today? It requires going above and beyond traditional customer service and call center solutions, especially when considering digital and mobile engagement. In fact, recent research shows that today’s number of networked devices is equivalent to our global population, and that number is expected to be twice that of the global population...
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