USG: Going Beyond CRM to Build a Better Future

USG: Going Beyond CRM to Build a Better Future

USG: Going Beyond CRM to Build a Better Future

USG wanted to move faster, and to be more agile through the Salesforce1 platform. With the help of PwC, USG was able to quickly build innovative apps that helped move the business forward.

By Vocalcom

Exploring 'Growth Technologies' for the Contact Center

It’s indisputable that the cloud contact center market is amidst a period of explosive growth. In today’s current, always-on society, everything has become more mobile and more accessible via phones, tablets, computers and soon even wearable technology. Because of this, it is important that cloud contact center managers expand their organizations alongside this notable technological growth to meet customers wherever...
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