Using Accounts and Contacts on the Go

Using Accounts and Contacts on the Go

Using Accounts and Contacts on the Go

Combine desktop and mobile devices to use accounts and contacts more effectively. The Salesforce1 app for phones and tablets makes it simple.

By Vocalcom

Part 1 - Turning Your Contact Center into More than Just a Cost Center

Today, application development and delivery professionals are feeling the pressure more than ever to continually reinvent their contact centers. It’s about redefining the idea of the contact center and what it can do while at the same time keeping functionality, performance and service uncompromised. This is especially true when considering the last point – customer service – as emphasis on...
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