Visual Workflow Cloud Flow Designer Overview

Visual Workflow Cloud Flow Designer Overview

Visual Workflow Cloud Flow Designer Overview

This demo gives you an overview of Visual Workflow's Cloud Flow Designer, the tool for creating flows. With the Cloud Flow Designer, you can configure screens and define branching logic for your flows, completely within Salesforce, without writing any code.

By Vocalcom

How to Transform Contact Centers into Customer Engagement Centers

In the past, contact centers have often played a passive role in customer service, handling inquiries without necessarily taking a dominant position in a brand’s overall customer service strategy. However, modern times have radically transformed the contact center into a dynamic, proactive customer engagement center. Indeed, more and more brands are recognizing their critical role in delivering great customer experiences...
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