Vonage Shares its Secrets for Becoming "America's Favorite Service Team

Vonage Shares its Secrets for Becoming "America's Favorite Service Team

Vonage Shares its Secrets for Becoming "America's Favorite Service Team

Vonage is one of those rare companies committed to providing excellent service to each and every one of its customers, and its efforts haven't gone unnoticed. In this 30-minute webcast, Rob Sutton, VP of global operations, customer care at Vonage, chats with 1to1 Media Editor-in-Chief Mila D'Antonio, about the strategies that helped elevate Vonage to customers' preferred service organization in the telecommunications industry.

By Vocalcom

Make Your Customers Feel Like Number One

There is no such thing as “one size fits all” when it comes to customer service. In today’s increasingly digital world, consumers are quickly getting used to the idea of customizing their experiences – be it by streaming episodes On Demand on Netflix or marking a song “thumbs-up” on Pandora Radio. So, why should your call center solutions be any...
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