Wake Up From the Customer Service Nightmare

Wake Up From the Customer Service Nightmare

Wake Up From the Customer Service Nightmare

We’ve all experienced customer service nightmares. Don’t let them happen to your customers. Solve customer problems on the first call to increase customer satisfaction and advocacy.

By Vocalcom

CIOs Express Their Primary Cloud Concerns in New Study

It’s unfortunate that CIOs today feel they cannot invest in cloud computing due to a fear of experiencing negative side effects. A recent global survey commissioned by independent research and consulting firm Research In Action provides new insight into CIO attitudes and concerns related to cloud computing usage – and the results are frustrating at best. Results from the study...
View Full Article