Webinar: Conquering the New Battleground for Customer Loyalty

Webinar: Conquering the New Battleground for Customer Loyalty

Webinar: Conquering the New Battleground for Customer Loyalty

Devin Poole, Executive Advisor at CEB, and Duke Chung, Founder of Parature discuss important research findings and paradigm shifts outlined in “The Effortless Experience,” by CEB, the leading member-based advisory company. More info here: www.dynamicscafe.com

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5 Tips for Driving Social Media Engagement

Social media empowers companies to reach more customers than ever with limitless potential for delivering great customer service and building a loyal customer base. Yet, it's not enough to simply be present on social media-how brands use these channels is key to maximizing their effect. How can a brand take a strategic approach toward engaging customers on social media? Initiate...
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