Webinar: Customer Care Everywhere

Webinar: Customer Care Everywhere

Webinar: Customer Care Everywhere

Learn how to leverage knowledge, empower customers, and provide care everywhere from John Seeds, Marketing Director at Parature. To learn more, visit www.dynamicscafe.com.

By Vocalcom

Why Now is the Best Time to Deploy a Cloud Contact Center

There will always be those who are skeptical of new technology as it’s adopted, but for anyone who is still uncertain about the future of the cloud contact center, here are some recent statistics from Siemens Enterprise about how opinions regarding cloud computing are evolving. ·         There’s been a 50 percent reduction in total cost of ownership for cloud contact...
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