Webinar: Customer Care Everywhere

Webinar: Customer Care Everywhere

Webinar: Customer Care Everywhere

Learn how to leverage knowledge, empower customers, and provide care everywhere from John Seeds, Marketing Director at Parature. To learn more, visit www.dynamicscafe.com.

By Vocalcom

SMBs Maintain 'Conservative' Approach to Unified Communications and Collaboration (UCC)

 The proof is in the research: SMBs continue to remain hesitant toward adopting unified communications collaboration (UCC) applications and tools. A new survey, “Unified Communications and Collaboration (UCC) Channel Partners Survey” released this month by ReportLinker.com shows a striking difference when compared to adoption rates of their larger counterparts. The survey also shows that although SMBs are maintaining an arm’s...
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