Webinar Enablement in Microsoft Dynamics Marketing

Webinar Enablement in Microsoft Dynamics Marketing

Webinar Enablement in Microsoft Dynamics Marketing

One way to develop a closer connection with your customers is through online webinars. With Microsoft Dynamics Marketing 2015 Update, you can create online webinars in your marketing campaigns using your existing Lync On-Prem service. Watch this video to see how you can leverage the new webinar capability in a marketing campaign. For more information, visit http://www.microsoft.com/en-us/dynamics/crm-customer-center/default.aspx, and http://go.microsoft.com/fwlink/?LinkId=394323.

By Vocalcom

Driving Sales and Satisfaction with Live Chat

Of the numerous channels used to deliver customer service nowadays, live chat consistently leads with customers. An ATG Global Consumer Trend study found that 90% of customers consider live chat helpful, while a U.S. Wireless Customer Care Full-Service Performance Study found that chat has become a leading contact source for customers, with 42% of customers using a live online chat...
View Full Article