Webinar Enablement in Microsoft Dynamics Marketing

Webinar Enablement in Microsoft Dynamics Marketing

Webinar Enablement in Microsoft Dynamics Marketing

One way to develop a closer connection with your customers is through online webinars. With Microsoft Dynamics Marketing 2015 Update, you can create online webinars in your marketing campaigns using your existing Lync On-Prem service. Watch this video to see how you can leverage the new webinar capability in a marketing campaign. For more information, visit http://www.microsoft.com/en-us/dynamics/crm-customer-center/default.aspx, and http://go.microsoft.com/fwlink/?LinkId=394323.

By Vocalcom

Three Predictions for Customer Service in 2014

It’s hard to believe, but the holiday season is upon us, and even more unfathomable is the quickly approaching year of 2014. For the call center industry, each new calendar represents new opportunities to update call center software and improve customer service. Let’s take a look at three predictions for customer service in the New Year. The Personal Cloud Will...
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