Webinar: Healthy Apps for Healthy People

Webinar: Healthy Apps for Healthy People

Webinar: Healthy Apps for Healthy People

Highlighting the do’s and don’ts of designing a product for healthcare. In particular, Lorraine and Liz cover some of the key design and research activities that can help ensure you are creating a product that your users will want to use – ensuring a healthy, happy life for your app! Presented by: Lorraine Chapman, Macadamian's Director of Healthcare User Experience and Chair for the HIMSS Health IT UX committee Elizabeth Bacon, Signa's Director of User Experience Strategy

By Vocalcom

10 Steps to Creating the Perfect Live Chat Customer Experience

As described in our previous blog post, live chat is an essential channel for driving sales and customer satisfaction. From providing service on the go to helping customers make purchase decisions, live chat offers tremendous potential for delivering great customer experiences. Here are ten steps to creating the perfect live chat customer experience. Provide live chat on the most popular...
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